Last updated: April 17, 2026
The following information provides a simple overview of what happens to your personal data when you visit this website or use Storyboarder.ai. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to the sections below.
Data processing on this website and within the Storyboarder.ai application is carried out by the website operator:
The FilmAI GmbH
Drehbrückenstraße 5-11
44147 Dortmund, Germany
info@storyboarder.ai
Some data is collected when you provide it to us directly — for example, when you fill out a contact form, sign up for an account, or contact our support. Other data is collected automatically by our IT systems when you visit the website. This includes technical data such as your browser type, operating system, and the time of your page request.
Part of the data is collected to ensure the proper functioning of the website and the Storyboarder.ai application. Other data may be used to analyze visitor behavior, provide customer support, process payments, and improve our services.
You have the right to receive free information about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time. You also have the right to request the restriction of processing of your personal data and to lodge a complaint with a supervisory authority.
Storyboarder.ai’s website and web application, together with related data storage and processing, are operated using the following infrastructure providers:
These providers process your data only to the extent necessary to fulfill their contractual obligations to us and follow our instructions regarding this data. Transfers to providers in the United States are safeguarded by Standard Contractual Clauses pursuant to Art. 46 GDPR and, where applicable, by certifications under the EU–U.S. Data Privacy Framework.
A complete and up-to-date list of our sub-processors is available in Annex 2 of our Data Processing Agreement.
We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
Unless a specific retention period is stated, your personal data will remain stored until the purpose for processing no longer applies. If you request deletion or revoke consent for data processing, your data will be deleted unless we are legally required to retain it (e.g., tax or commercial retention periods under German law).
We process personal data based on the following legal grounds under the GDPR:
We use tools and services from companies based outside the European Economic Area, including in the United States and the United Kingdom. When such tools are active, your personal data may be transferred to servers in these countries. Transfers are safeguarded by Standard Contractual Clauses, adequacy decisions (UK), or certifications under the EU–U.S. Data Privacy Framework. Please note that the United States may not provide the same level of data protection as the EU. US authorities may have the ability to access data for surveillance purposes without effective legal remedies available to you.
This site uses SSL/TLS encryption for security reasons, particularly to protect the transmission of personal data and confidential content. You can recognize an encrypted connection by the “https://” prefix and the lock icon in your browser’s address bar.
When you use Storyboarder.ai to upload, store, or otherwise process content that contains personal data of third parties — such as scripts referencing real persons, crew lists, reference images, or voice recordings — The FilmAI GmbH acts as a data processor within the meaning of Art. 28 GDPR, and you act as controller.
The processing of such customer content is not governed by this Privacy Policy. Instead, it is governed by our Data Processing Agreement (DPA), which is incorporated by reference into our Terms of Service and takes effect automatically when you register for an account, activate a free plan, or purchase a subscription.
This Privacy Policy describes the processing of personal data for which The FilmAI GmbH acts as controller — including account registration data, usage data, billing data, support communications, and website visitor data.
Our hosting provider automatically collects and stores information in server log files, which your browser transmits automatically. This includes:
This data is not combined with other data sources and is used solely for ensuring stable operation and security of our systems. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in securing and operating our services).
If you send us inquiries via contact form, email, or our in-app support, your information — including the contact data you provide — will be stored for the purpose of processing your request and in case of follow-up questions. We will not share this data without your consent.
The processing is based on Art. 6(1)(b) GDPR if your inquiry relates to the performance of a contract, or on Art. 6(1)(f) GDPR based on our legitimate interest in responding to your inquiry. Your data will be deleted once your request has been fully processed, unless legal retention obligations apply.
When you register for an account, we collect the data necessary to create and operate your account, including your name, email address, and, for paid subscriptions, billing information. Processing is based on Art. 6(1)(b) GDPR (performance of the contract between you and us).
Our website uses cookies and similar technologies. Some cookies are strictly necessary for the website to function (“essential cookies”); these are set on the basis of Art. 6(1)(f) GDPR. Other cookies — in particular analytics and advertising cookies — are set only after you grant your consent through our consent banner. You can withdraw your consent at any time with effect for the future.
You can also configure your browser to inform you about the use of cookies, to allow cookies only in certain cases, or to block them entirely. Disabling essential cookies may limit the functionality of this website.
If you subscribe to our newsletter, we will use the email address you provide to send you regular updates. You can unsubscribe at any time using the link provided in each newsletter email.
The processing of your email address is based on your consent (Art. 6(1)(a) GDPR), which you can revoke at any time. Data processed before revocation remains lawful. After unsubscribing, your email address may be stored on a suppression list to prevent future mailings. You can object to this storage if your interests outweigh our legitimate interest in maintaining the list.
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses cookies and similar technologies to analyze how visitors use our website.
Data processed includes:
Data may be transferred to Google LLC in the United States. Google LLC is certified under the EU–U.S. Data Privacy Framework.
Legal basis: Your consent pursuant to Art. 6(1)(a) GDPR. You may grant or revoke your consent at any time through our cookie banner. Further information is available in Google’s Privacy Policy.
We use Google Ads, a service provided by Google Ireland Limited, for advertising and remarketing purposes. Google Ads uses cookies to measure the effectiveness of our advertising campaigns and, in some cases, to display targeted ads on third-party websites based on your prior visits to our site.
Data processed includes device identifiers, information on ads you have seen or clicked, and website interaction data.
Data may be transferred to Google LLC in the United States. Google LLC is certified under the EU–U.S. Data Privacy Framework.
Legal basis: Your consent pursuant to Art. 6(1)(a) GDPR. You may revoke your consent at any time through our cookie banner.
We use Intercom, a customer messaging platform provided by Intercom R&D Unlimited Company, 2nd Floor, Stephen Court, 18-21 St. Stephen’s Green, Dublin 2, Ireland, and its US affiliate Intercom, Inc., for customer support and in-product messaging.
When you contact us via our support chat, submit a support ticket, or receive product notifications through Intercom, the following data is processed: your name, email address, account identifier, message content, and technical data about your device and browser.
Data may be transferred to Intercom, Inc. in the United States. Intercom, Inc. is certified under the EU–U.S. Data Privacy Framework.
Legal basis: Art. 6(1)(b) GDPR (performance of the contract) where support relates to your use of the service; Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries) otherwise.
We use Stripe, a payment processing service provided by Stripe Payments Europe Limited, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, and its US affiliate Stripe, Inc., to process subscription payments.
When you purchase a subscription, your payment data (including name, billing address, and payment instrument details such as card number or direct debit information) is transmitted directly to Stripe and processed by Stripe on its own account. We receive only a confirmation of payment and limited transaction data.
Data may be transferred to Stripe, Inc. in the United States. Stripe, Inc. is certified under the EU–U.S. Data Privacy Framework.
Legal basis: Art. 6(1)(b) GDPR (performance of the contract). Further information is available in Stripe’s Privacy Policy.
This website embeds videos from YouTube, a service provided by Google Ireland Limited. When you visit a page containing a YouTube video, a connection to YouTube’s servers is established. YouTube may store cookies or use device fingerprinting to recognize returning visitors and collect usage statistics. Data may be transferred to Google LLC in the United States under the EU–U.S. Data Privacy Framework. For more information, see Google’s Privacy Policy.
This website uses plugins from Vimeo, a service provided by Vimeo.com, Inc., 555 West 18th Street, New York, New York 10011, USA. When you visit a page with a Vimeo video, your IP address and browsing data may be transmitted to Vimeo’s servers in the USA. Data transfers are based on Standard Contractual Clauses and Vimeo’s legitimate business interests. For details, see Vimeo’s Privacy Policy.
This site uses Google Fonts for consistent typography. When you load a page, your browser connects to Google’s servers to retrieve the necessary font files. Google may receive your IP address in the process. For more information, see Google’s Privacy Policy.
We use Google reCAPTCHA, a service provided by Google Ireland Limited, to protect our website from automated abuse. reCAPTCHA analyzes visitor behavior (including IP address, visit duration, and mouse movements) to distinguish humans from bots. This processing is based on our legitimate interest in protecting our online services (Art. 6(1)(f) GDPR). Data may be transferred to Google LLC in the United States under the EU–U.S. Data Privacy Framework. For details, see Google’s Privacy Policy.